The Brunei Association of Banks
Email: admin@bab-bn.com
Member Banks’ Contact
Baiduri Bank Headquarters
1, Jalan Gadong
Bandar Seri Begawan BA1511
Negara Brunei Darussalam.
1, Jalan Gadong
Bandar Seri Begawan BA1511
Negara Brunei Darussalam.
Tel: 2268000
Fax: 2455599
Email: enquiry@baiduri.com
Website: www.baiduri.com
24 hours call centre: 2449666
Bank Islam Brunei Darussalam Berhad
Lot 159, Jalan Pemancha,
Bandar Seri Begawan BS8711
Brunei Darussalam
Lot 159, Jalan Pemancha,
Bandar Seri Begawan BS8711
Brunei Darussalam
Contact Centre: +673 223 8181
Bank of China (Hong Kong) Limited
Lot 56244, Spg 22, Jln Dato Ratna, Kiarong
BSB BE1318 Brunei Darussalam
Lot 56244, Spg 22, Jln Dato Ratna, Kiarong
BSB BE1318 Brunei Darussalam
Tel: +673 245 9888
Fax: +673 245 9878
www.bankofchina.com.bn
Malayan Banking Berhad
Unit 5-8, Simpang 22,
Jln Dato Ratna, Kiarong Sentral,
Kg Kiarong,
Bandar Seri Begawan, BE1318
Brunei Darussalam
Unit 5-8, Simpang 22,
Jln Dato Ratna, Kiarong Sentral,
Kg Kiarong,
Bandar Seri Begawan, BE1318
Brunei Darussalam
Tel: +673 2242 494 / 5 / 6 / 7
www.maybank.com/en/worldwide/all-countries/brunei.page
RHB Bank Berhad
Unit G.02, Ground Floor, Block D,
Kompleks Yayasan Sultan Haji Hassanal Bolkiah,
Jalan Pretty, Bandar Seri Begawan BS 8711,
Negara Brunei Darussalam.
Unit G.02, Ground Floor, Block D,
Kompleks Yayasan Sultan Haji Hassanal Bolkiah,
Jalan Pretty, Bandar Seri Begawan BS 8711,
Negara Brunei Darussalam.
Tel: +673 222 2515 / 222 2516
Fax: +673 223 7487 / 222 3687
www.rhbgroup.com/malaysia/about-us/our-regional-presence/brunei/
Standard Chartered Bank
51-55 Jalan Sultan Omar Ali Saifuddien
Bandar Seri Begawan BS8811
Brunei Darussalam
51-55 Jalan Sultan Omar Ali Saifuddien
Bandar Seri Begawan BS8811
Brunei Darussalam
Tel: +673 265 8000
www.sc.com/bn/
United Overseas Bank Limited
Unit No. 10 & 11, Bangunan D’Amin Jaya
Lot 54989, Kampong Kiarong
Bandar Seri Begawan BE1318
Unit No. 10 & 11, Bangunan D’Amin Jaya
Lot 54989, Kampong Kiarong
Bandar Seri Begawan BE1318
Tel: +673 222 0380 / 222 5477 / 222 2210
Observers
Perbadanan Tabung Amanah Islam Brunei (TAIB)
Jalan Sultan, Bandar Seri Begawan
BS8811
Jalan Sultan, Bandar Seri Begawan
BS8811
Tel: +673 222 0299
State Street (Brunei) Sdn Bhd
Pavo Point, Jalan Kianggeh,
Bandar Seri Begawan BS8111,
Negara Brunei Darussalam
Pavo Point, Jalan Kianggeh,
Bandar Seri Begawan BS8111,
Negara Brunei Darussalam
Tel: +673 222 0552
Bank Usahawan
Block A & Block B
General Post Office Bandar,
Jalan McArthur,
Bandar Seri Begawan BS8611
Brunei Darussalam
Block A & Block B
General Post Office Bandar,
Jalan McArthur,
Bandar Seri Begawan BS8611
Brunei Darussalam
Tel: +673 223 3330 / 1
Complaints Handling Function
| BANK | Unit / Department | Contact Number | Email address |
| Baiduri Bank Sendirian Berhad | Group Customer Experience | 2268000 ext. 8439/8453/8436 | customer_feedback@baiduri.com.bn |
| BIBD ATW | Marketing Dept | 673-2453333 / 8761320 | firdaus.mokim@at-tamwil.com |
| BIBD | BIBD Contact Centre | 673-2238181 | customer.resolution@bibd.com.bn |
| BOCHK | Compliance and Risk Department | 673-2459888 ext 180 673-2459888 ext 133 | zhangxiaosui@bochk.com hovunhui@bochk.com |
| Maybank | Human Capital & Office Admin OperationsCompliance | 673-2226463 ext. 28673-2242494/5/6/7 ext 41.673-2225424 ext 33 | dee.abdullah@maybank.com edwinlimleelong@maybank.com siewsien.oon@maybank.com |
| RHB | Head of Risk Head of Compliance |
673-2222515/516 673-2222515/516 |
phung.say.hoe@rhbgroup.com Suriana.idris@rhbgroup.com |
| SCB | Contact Centre | 673-2658000 | ClientCareUnit.BN@sc.com |
| UOB | Clients Fulfillment & Service (CFS) | 673-2225477 / 2220380 / 2222210 ext. 101 | Ramizah.Hamzah1@UOBgroup.com |
| TAIB | Service Quality | 673-737 3344 | sq@taib.com.bn |
| State Street | Client Services Department | 673-2220552 | Hazimah.Aziz@statestreet.com |
| Bank Usahawan | Head of Administartion | 673-2233330 | hamizah.ali@bankusahawan.com.bn |